Workshop
To try it with your team
from€890
per restaurant, ex-VAT- 3–4 hour on-site workshop
- The six questions applied to your menu
- Phrases in ES / EN / DE
- Pocket guide for the team
One workshop on your floor, before service.
Three to four hours with the whole floor and bar team, with your own menu on the table. They leave knowing what to ask, when to ask it, and how to say it in three languages.
- Length
- 3–4 hours
- Where
- Your venue, in Mallorca
- Who
- Floor and bar team
- Languages
- ES · EN · DE
- Price
- from €890, ex-VAT
Six moments when almost nobody asks.
The workshop is built around these six moments in a meal. None of them means selling anything odd: just noticing in time.
- With the first course
“Another bottle of water?”
In summer the first one goes fast.
- When the glass is empty
“Another glass?”
The clearest signal on the floor, and the one most often missed.
- While they decide
“Something to share meanwhile?”
A plate for the middle that the table is glad of.
- When plates are cleared
“Shall I show you desserts?”
Bringing the menu back, or describing two, beats “anything else?”.
- At the end of the meal
“Coffee? A hierbas?”
The natural close to a meal in Mallorca.
- When the bottle is finished
“Shall we open another?”
The wine is already chosen; someone only has to ask.
How the session runs.
- What to ask
The six questions
What to offer at each moment, using the dishes, wines and coffees on your own menu.
- When
Reading the table
Telling the table that wants another round from the one that wants the bill, without interrupting.
- How to say it
Phrases in three languages
Natural phrases in Spanish, English and German, shaped to how each table orders.
- Practising it
Role-play with your menu
Mock tables with your own team until the questions come naturally, with no memorised script.
What stays in your venue.
The workshop ends; the material stays. If you then want someone alongside the team during service, tracking average spend, that is the Season Programme.
About the workshop.
When does it take place?
In your venue, before a service, on a day we agree with you. We look for a slot when most of the floor and bar team can be there.
Does the whole team need to attend?
The more of the floor and bar team, the better. The questions work when the whole team asks them, not when it depends on one person.
My team speaks different languages. Is that a problem?
No. The workshop is run in Spanish by default, and in English or German if your team needs it. The phrases for guests are practised in all three.
Why “from” €890?
It is the starting price per restaurant. The exact price depends on your venue, and you see it in a written proposal before you decide anything.
Is the workshop’s effect measured?
The free audit sets your baseline average spend, so you can compare it later with your own POS data. Week-by-week tracking and a final report are part of the Season Programme.
Start with a free audit.
We visit your venue, look at your menu and till numbers, and suggest the option that fits. No commitment.